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Bolster Small Business Services by Delivering Server Support

Tue, 23 Sep 2008 12:16:11 GMT

NEW YORK, Sept 17, 2008 -- iYogi, a next generation remote technical support company, announced today the expansion of their small business services to include support for Microsoft Windows 2003 Server, enabling business owners to efficiently maintain their network without maintaining an IT department.

With more than 50,000 customers worldwide, iYogi offers support for more than 72 software applications and peripheral devices and offers specific service packages uniquely geared for small businesses, starting at $119.99 per computer/per year."There are currently 2.4 million small businesses in the United States that have server-based LANs," said Merle Sandler, research manager in the SMB program at IDC. "Solving networking -- related problems can be an area of concern for small businesses, which often lack adequate IT resources."

Windows Server 2003 is a multipurpose operating system capable of handling a diverse set of server roles. iYogi provides the following features and support options:

Active Directory
Group Policies
Rights Management
Network set-up
File and print server
Internet based services
Virtual Private Network
Rights Management Services
Terminal server
Remote Access Services

Customers can select from the following pricing plans, paying a flat rate per incident or purchasing an annual subscription.

Single Incident $ 180
One Year, Unlimited Access To Technical Support $ 1999.99

"iYogi leverages India's 20 years of experience in providing excellent technical support to customers across the globe," said President of iYogi, Vishal Dhar."We have expanded our personal off shoring model to deliver an incredible experience at a revolutionary price. Our support services for Microsoft Windows 2003 Server are provided by Microsoft Certified professionals with years of experience supporting Microsoft's products. They have a passion for helping small business and enterprise customers develop the potential of their technology investments.

"iYogi's Remote Service for Windows 2003 Server along with all of iYogi's services is available to customers in the United States, Canada and United Kingdom. With a resolution rate of 86% and customer satisfaction rating of 93%, iYogi provides customers with an inexpensive and consistent option for their technical support needs.

ABOUT iYOGI

Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and a superior Microsoft certified team, iYogi delivers higher resolution benchmarks and service levels than competing services.

For more information and a detailed list of supported technologies.Visit us at : www.iyogibusiness.com

Contact Details:
Company Name : iYogi Technical Services Pvt Ltd
Address : iYogi Inc.12, Desbrosses Street,
3rd FloorNew York, NY 10013
Toll Free No. : 1-800-237-3901
Work Number : 1-212-229-0901
Fax Number : 1-888-867-2715
E-Mail : awadhesh.singh@iyogi.net

Personal Review About The Latest Winzip

Fri, 13 Jun 2008 10:56:31 GMT

WinZip software is a Windows file compression tool, which is most widely used in the world. Since WinZip product entered into Corel Company in May 2006, many editions in various languages have been issued and have won extensive popularity from the users universally. In August 2007, WinZip 11.2 won the "Best Application Award" of "People's Choice Award".

However, WinZip software is widely used in many industries, especially the industries, such as: bank, insurance, telecom, etc, and it is even used in military field; the reason of its popularity is that WinZip software has the functions of unique and strong file encryption and file security. The standard edition or professional edition of WinZip 11.2 is safer, more convenient and more powerful than any past edition. Many functions of the new WinZip are not available from other competitors.

The support to RAR and BZ2 file decompression has chiefly been added in new edition of WinZip11, and the compression method has been improved to automatically choose the suitable compression way to your files; moreover, the new edition has been boosted up compression capability of various file, especially wav audio file, while the function of previewing pictures in compression file has been added in new edition so that the user needn't firstly decompress the compressed files but browse the pictures by thumbnail method.

Detailed Explanation of WinZip 11.2 Several Major Functions: Compression Encryption. WinZip 11.2 is unique file compression software to achieve the function of 256-bit AES encryption, and wins the FIPS 197 authentication. AES is the "Advanced Encryption Standard" established by American government, which mainly used in the encryption of safe sensitive but non-confidential file. American Commerce Department stipulated "FIPS 197: Federal Information Process Standard" and specifically prescribed encryption standard in December 6, 2006. Currently, no other compression software in the market accord with this encryption standard.

WinZip 11.2 could delete the compressed, decompressed or mailing files in Windows temporary folders when it compresses and mails various files. Therefore, WinZip 11.2 could greatly ensure the safety of files and protect any malicious conduct of stealing the temporary files. To this day, other new editions of compression software could not provide this unique function.

WinZip could automatically choose the "best compression ratio". WinZip could help you to decide which advanced compression method you should choose if you use WinZip11.2.

From WinZip 10.0, WinZip in Zip format has began to support other additional and more powerful compression methods: PPMd and bzip2. This product is stronger but many users hope WinZip could automatically choose suitable compression method besides the original manual choice for compression method. Now the new edition WinZip11.2 could automatically choose the appropriate compression method for your compression files, which could build small compression archives by all means and help you to save the time of data transmission and increase the disk space.

The latest version 11.2, Winzip add unicode support for international characters used in filenames, integrated support to create and extract LHA archives. This feature is very useful. As one Powerful, fast, and easy-to-use Zip utility, the latest version winzip Microsoft Vista Support.

After a long time

Thu, 05 Jun 2008 10:59:58 GMT

Hi Friends was out for some time ... but know i am there to catch you all up here with the latest in the software update

Windows Registry Repair Software - Why You Shouldn't Use It

Wed, 14 May 2008 07:52:24 GMT

If you want to know why you shouldn't use Windows registry repair software then you need to read this post. While there are good reasons to use registry repair software, this post will discuss the reasons you shouldn't use it, or the alternatives to using an automated fix.

1. It Is Not A "Run Once" Solution

Doing a Windows registry repair will usually increase the performance of your PC. Freezes, sluggishness and intermittent errors can also be fixed. However, using this software once only will not contain the problem. The Windows registry is constantly changing as software is used, installed and removed; as printers and other devices are used and have driver information updated.

To completely free yourself of the performance and other issues you will need to set yourself some kind of reasonable schedule for scanning and repairing your registry. In the better software packages this process of scheduling can be automated.

2. Trade Carefully Around Vista

As we all know by now, Windows Vista has many quirks and issues with software not specifically designed to be run with Vista. Before doing a Vista registry repair, ensure that the software you are using is 100% certified to be run with Vista.

The last thing you want to do is go from the frying pan into the fire. Running non-certified Vista software to try and repair the Windows registry is asking for trouble.

3. What Registry Fix Software Won't Fix

If you need to change file associations and doing this through the Windows interface doesn't seem to work (a common problem I have noticed with Windows Vista), running a registry scan and clean is not going to help you. This is a situation that calls for using REGEDIT. If you are wary of using REGEDIT, you can find plenty of tutorials on the web.

In short, before using Windows registry repair software, ensure you really should be doing it.

Submit Virus Samples To 17 Different Scanning Engines

Fri, 02 May 2008 10:35:14 GMT

VirusTotal is the place to go when you encounter a suspicious program and want to see whether it's malicious. Upload the program to VirusTotal's servers and they will scan it with a large collection of scanners, 17 of them as I am counting:

AntiVir 6.30.0.7
AVG 718
BitDefender 7.0
ClamAV devel-20050307
DrWeb 4.32b
eTrust-Iris 7.1.194.0
eTrust-Vet 11.7.0.0
Fortienet 2.51
F-Prot 3.16a
Ikarus 2.32
Kaspersky 4.0.2.24
McAfee 4451
NOD32v2 1.1030
Norman 5.70.10
Panda 8.02.00
Sybari 7.5.1314
Symantec 8.0

You can also attach a file to an e-mail message and send it to scan@virustotal.com with the word SCAN as the subject line. You will receive an e-mail report of the scan.

VirusTotal will send the samples on to antivirus companies, so you can help get protection out to others more broadly and quickly. Or if you don't want to distribute the file to antivirus vendors, use the e-mail route with SCAN- as the subject line.

Online Technical Support

Tue, 08 Apr 2008 04:19:49 GMT

iYogi provides the world Best online Computer Support and get Online Technical Support, Computer Repair, Computer Support, PC repair Services, Home Computer Repair, Computer Tech Support, remote support, computer problems, it support services, windows server 2003 support, computer maintenance, phone tech support all over the globe by Microsoft Certified Technicians.

Software Update for the weel

Wed, 02 Apr 2008 02:48:21 GMT

I almost forgot to post the update article for this week today but I thankfully managed to remember. This week was rather uneventful, only a few applications have been updated. There are some big names in the list however, like Recuva, Defraggler, Open Office or Joost.

The award for the update of the week goes to Speedfan however. A wonderful utility that regulates the speed of my system fans. I tend to reduce the fan speed to reduce the sound of the fans. I prefer silent systems over performance.

If you know of an application that has been updated but is not included in the list let me know. I will surely check it out and add it to the list if it is a good fit.

AxCrypt 1.6.4.1 - file encryption tool.

DC++ 0.705 - a new version of Direct Connect.

Defraggler 1.01.064 Beta - fast defragmentation software.

doPDF 6.0.255 - install a virtual printer that creates pdf documents out of other text documents that you send to it.

DVDFab HD Decrypter 4.1.1.0 Beta - copy dvd movies to your hard drive and strip them of the protection.

Eraser 5.87 Beta 1 - delete files permanently so that they cannot be recovered by normal means.

FileZilla 3.0.8.1 - great ftp software with amazing functionality.

Fresh UI 8.03 - a tool to optimize and configure Windows.

Joost 1.1.2 Beta - new version of the Internet TV client.

MediaCoder 0.6.1.4075 - universal audio and video transcoder.

MozBackup 1.4.8 Alpha - create backups of Mozilla applications like Firefox, Thunderbird and Seamonkey.

Mp3tag 2.40a Beta - mp3 tagger.

nLite 1.4.5 Beta 2 - create a new Windows installation CD by removing unwanted components and adding new ones.

Norton Removal Tool 2008.0.3.13 - the best Norton tool ever. Get rid of the bloated software and remove it completely.

OpenOffice.org 2.4.0 RC6 - great replacement for Microsoft Office.

Opera 9.50 Build 9841 Beta - another new beta version of Opera.

Paint.NET 3.30.2993 Beta 2 - image editor comparable to GIMP and Photoshop.

Recuva 1.12.291 - recover deleted files in Windows.

Soundbase 2008.3.17 - music player / tagger.

SpeedFan 4.34 Beta 42 - check temperatures and regulate fan speed on your computer.

Tor 0.2.0.22 RC - Tor is an anonymity client that protects your privacy.

VirtuaWin 4.0 -Open Source virtual desktop manager.

VMware Player 2.0.3 - run virtual machines on your computer.

Wubi 8.04.450 Alpha - excellent installer for Ubuntu Linux that works like the installer of any other application in Windows.

XnView 1.93.1 - a new version of the popular image viewer.

Microsoft can teach Apple about Software Updates

Thu, 27 Mar 2008 03:36:11 GMT

“For the record, I think Apple is dead wrong in the way it’s gone about using its iPod monopoly to expand its share in another market.”

I do think that Apple overstepped the mark here. But that’s not to say that it’s all rosy. I mean, if we retain an Easter theme here, Microsoft is the Barrabas of current monopolists. Microsoft was not shy in pushing Outlook Express or Internet Explorer on you when you wanted one or the other but not both and there’s certainly the impression that Microsoft updates whatever the hell it wants on Windows with the vague threats that these are ‘recommended’ updates (and therefore on your own head be it should you decide not to update). And remember the whole court case that Microsoft lost? That was about using your monopoly in one market to extend into others. Has anyone seen any evidence that Microsoft is actually doing this any less? That’s the difference between ‘monopoly’ and ”illegal abuse of monopoly’. Monopoly is just having a large share of the market. Abuse of Monopoly is when you hurt the market.

Sure - proponents of IE and Firefox are going to be pissed. Safari/Webkit is standards compliant and fast enough to give both of them a run for their money.

The issue is as much one if trust as anything and, experience shows that trusting Microsoft is going to end up biting you as a consumer. In fact, working with them as a partner is also likely get you your head handed to you for dinner. Don’t believe me? Ask Spyglass? Or any PlaysForSure licensee.

The fact that Windows Update is ‘opt in’ is immaterial when the repercussions for not ‘opting in’ are possible compromising of your system. This is Windows after all, the 600lb lice-infested gorilla that it is.

“At any time, you can visit Windows Update, click the Change Settings link, and get to this dialog box. Here, you can specify whether and how updates are downloaded and installed. You can also opt out of Microsoft Update.”

And then what? What novice user is going to opt-out of Windows update? They’re going to take what they’re fed.

Disclosure and ‘opt in’ are meaningless to the end user. Apple is not doing the right thing here but the thing they are doing, by pushing Safari, is less onerous than Microsoft has been in the past.

What can Microsoft teach Apple about software updates?

I think they’ve learned everything perfectly.

Internet Explorer 6 software update and its effect on ActiveX controls

Mon, 14 Jan 2008 16:46:34 GMT

Microsoft has released a software update to Microsoft Internet Explorer 6 for Windows XP Service Pack 2 (SP2) and for Windows Server 2003 Service Pack 1 (SP1). This update changes how Internet Explorer handles some Web pages that use ActiveX controls and Java add-ins. Examples of ActiveX controls include the following:

Adobe Reader
Apple QuickTime Player
Macromedia Flash Player
Microsoft Windows Media Player
Real Networks RealPlayer
Sun Java Virtual Machine

After you install this update, you cannot interact with ActiveX controls from certain Web pages until these controls are enabled. To enable an ActiveX control, manually click the control. There are also techniques that Web developers can use to update their Web pages.

When you install this update, the Plugin.ocx binary is completely removed from Windows Server 2003 and Windows XP. The Plugin.ocx binary is a private component of Internet Explorer without any public interfaces. Plugin.ocx is used to host Netscape plug-ins as ActiveX controls. The functionality of Plugin.ocx was disabled in 2003 in Windows Server 2003 and Windows XP for security reasons. This update removes the nonfunctional Plugin.ocx code completely.

As part of this Internet Explorer update, Microsoft will release updates to the current versions of Windows XP and of Windows Server 2003. All client operating systems will be updated. These client operating systems include the following:

•	Windows XP Starter Edition
•	Windows XP Home Edition
•	Windows XP Professional Edition
•	Windows XP Tablet PC Edition
•	Windows XP Media Center Edition
•	Windows XP Professional for Embedded Systems

Currently, Microsoft has not released updates for earlier versions of Internet Explorer, Windows Server 2003, or Windows XP. However, Microsoft may release updates for these earlier versions in the future. More information about release schedules will be posted in this blog when the information becomes available.

Step one is software maintenance

Thu, 10 Jan 2008 05:17:32 GMT

As SAP and Oracle go toe-to-toe in court over alleged intellectual property misappropriations via the SAP-subsidiary TomorrowNow, I think it's a good time to review the four main levers that buyers should use when negotiating maintenance payments with software vendors.

Maintenance renegotiation. Though many software vendors state that their maintenances charges are fair and just, it is hard for many buyers to take such statements at face value. For example, many software vendors have gross margins for maintenance above 85 percent—the main driver of profitability for the vast majority of software sellers.

There also has been an increasingly vocal and negative voice by CIOs as to the value of maintenance. While many vendors state that maintenance payments are not negotiated, their claims are as hollow as that of any company stating that they must sell at “list” price. Significant discounts are garnered by savvy buyers.

Inventory and portfolio management. As in manufacturing, inventory control and management is one way to keep IT maintenance costs down. Shelfware continues to be a large challenge in companies. Realizing there is a lot of potential waste to be found in software assets, buyers are starting to actively manage their solution suites.

The ultimate challenge for companies is their inability to track the number of licenses they have contracted, as well as how such licenses actually are used—and tie that back to maintenance charges. A new generation of asset management companies is emerging to help buyers better manage and track IT assets. Think of them as ERP for IT.

Using third-party maintenance providers. While the current SAP-Oracle lawsuit will temporarily dampen enthusiasm for third-party maintenance providers, this area is well-positioned to grow. Until recently, software buyers have had little opportunity to purchase maintenance from third parties, thereby relying on the selling software vendor to provide such services, or managing the software themselves—if permitted by the terms of contract.

Companies including Rimini Street, NetCustomer, and TomorrowNow offer services that permit customers to maintain their current solution sets at a lower maintenance price point—50 percent or more off standard list price.

Upgrade slowdowns. After many years of painful and expensive projects, buyers are slowing the pace of enterprise software upgrades. Often such delays prove beneficial. By extending the life of a release that is working well and serving the needs of users, corporate IT groups can spend upgrade revenue on initiatives that have a greater impact on corporate profitability. In response, software vendors have been forced by buyers to offer longer-term support for older software releases.

In the 1990s, vendors typically supported releases for three to four years. Today support time frames have doubled or tripled to accommodate the needs of buyers, as well as to ensure a steady stream of maintenance payments.

By using a combination of these four techniques, CIOs can cut wasteful maintenance spending while maintaining the integrity of their enterprise software packages. During a time of slight budget increases and increased desire for innovative IT solutions, it is a strategy that is finding favor with many corporate technology groups.

Source: Manufacturing Business Technology